At SDR-GPT, we collect the following types of information:
- Account Information: This includes your login information, including email address, which is necessary for creating and managing your account on our platform.
- Prospect Information: As part of our service, you upload a CSV of prospects which may contain their full name, email address, LinkedIn profile, and company website.
- Usage Information: We collect data related to your actions within our platform. This helps us understand how our users interact with our services and allows us to improve them over time.
We use the information we collect to:
1. Provide and improve our services
2. Personalize the user experience within our platform
3. Communicate with you about the service and respond to your inquiries
4. Conduct analytics and compile aggregate data for internal use
We may share the information we collect with certain third parties to facilitate our services, as outlined below:
- OpenAI & Anthropic: We share prospect data with OpenAI & Anthropic to power the AI personalization of our services. This data does not include PII.
- CoreSignal and ScraperAPI: We share information with these service providers to gather information on prospects from their LinkedIn profiles and company websites.
- Posthog and Attio: These tools are used for monitoring user data analytics.
- RB2B: When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout .
We store data on secure AWS servers located in the United States. Access is controlled following IAM best practices, and data is encrypted both at rest and in transit. We perform data backups twice daily. We retain your personal data only as long as necessary to provide you with our services and as described in our Privacy Policy. In particular, account information is retained for as long as your account is active, and the prospect information is typically retained for the duration of your campaign and a short period thereafter, allowing for any potential follow-ups. However, we may also retain this information to comply with our legal obligations, resolve disputes, or enforce our agreements.
As a user, you have the right to access, correct, or delete your data upon request. If you wish to exercise these rights, please send an email to info@sdr-gpt.com.
We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page.